Person I worked with honestly didn't have a lot of knowledge of the vehicle, and had to constantly ask someone else about the questions I asked just to get an answer (vehicle/financing). I could tell that they were more focused on making the sale, then making sure I got a vehicle that worked for me. Also, once I bought the vehicle, I noticed that the brakes were not properly aligned and I was feeling some very noticeable issues/sounds whenever the brakes were applied and now I have to take it to another walser dealership to get that corrected because I was told by the salesperson it's better to take it there than the place I bought it from. When I called the sales person I worked with I was told "Well, maybe you're just getting used to the car." Being gaslight into thinking there's nothing wrong with the car when there clearly is and the customer has concerns, is pretty unprofessional. There were also no air caps on any of the tires. I will be making sure that Walser takes care of this at no expense to me because once I purchased the vehicle, the salesperson made it seem like it wasn't their problem anymore.

Financial rep was rude and unprofessional, and needlessly credit shamed me. Sales reps were great! Happy with purchase.

Both the service writer and the technician, a female, were great! Exceeded all of my expectations.

Generally good. I’ve bought many cars with extended warranties and they seem to follow through.

Nate provided outstanding customer service leveling with me and helping me make the perfect choice. He was really personable and made the experience super easy! Highly recommend!

Regular scheduled maintenance - all went well Did not receive any suggestions on unnecessary work or parts

Erin did a great job. She worked hard to find a vehicle for me. Atmosphere of the dealership was very pleasant.

Everyone was so friendly and kind, I felt welcome and not like I was imposing or bothering anyone. These days it seems like you are imposing on everyone even though you are there for a service. I will definitely be returning.

All I needed was an engine air filter replaced. I didn't have to wait. Everyone was so helpful. An amazing young woman mechanic did it in a few minutes. I was impressed with her work ethic & enthusiasm. Thank you for the great service I've always had when I bring my car in.

Will not honor the 30 day, 1000 mile dealership warranty. Active fuel management not operating correctly.

Great communication. I really liked that they communicated via text message as it made it much easier for people who are working and can’t answer the phone.

Very professional, efficient, and a very pleasant process. The atmosphere of the dealership was also very pleasant.

perfect The Best Service I Ever Had Plus they Treated me like I was very very important

Herik was great to work with. It was weird buying a Ford from a GMC dealership because your sales people didn’t know much about a Ford F150 Powerboost but i think i got a good deal and i had done plenty of homework. We’re very happy with the truck and our overall experience.

Service rep was great. Friendly professional and knowledgeable. Done in an hour. And good work.