No communication on status after work approval. Vehicle still has a reported issue after service. New service light on after pickup.

The staff was incredibly Erin and Jeff helpful, honest, and respectful throughout the entire buying process. I highly recommend them.

I sat in the lobby with no communication for over hours. When I finally went to ask what was going on, they claimed the bolt on the oil pan was stripped. Initially the tone was as if that was my fault. I pointed out the Roseville store did my last oil change. It was clear he already knew that, but he wasn't sure if I did. He changed the tone once he realized I could connect the dots. When it was finally done, I asked a few questions about another issue and again got incomplete answers, in a tone that seemed he did not care. I have had very few, if any positive experiences with that service department. Attitudes are poor, they come off like they are doing me a favor. Not like I am a customer. I bought oil changes with my truck. Otherwise I would be going to another dealership.

Was quick and efficient

I dropped off my car. They had it for two weeks. I received very little communication about the status of the vehicle. They recommended about 10 or 15 different things they shot thought I needed to do when I had only brought it in for a misfiring cylinder. I told him I would buy the parts and also had a couple questions about possibly trading in the vehicle. after that all communication stopped. I eventually had to show up at the dealership to speak with anybody. At which point I took the car and found that the back left tire was completely flat. (they had driven it through the parking lot completely flat). I will attach screenshots of the text messages. This doesn't include the multiple phone calls I made we're either no one answered or I would leave a message and nobody called me back.

Very knowledgeable about the products & options. Very helpful in explaining costs and the purchasing process.

Service was excellent, great customer service

Worst bedrug installation ever. I would never send out a job that looked like that.

Friendly knowledgeable dealership. Had the product I wanted at the price I was willing to pay. The time to complete the deal was too long. Overall good experience.

Convenient and met all my expectations for the service visit! The vehicle was washed and ready to go when I picked it up! I liked that service!

I went in looking at one vehicle and and left with exactly what I wanted instead. Not pushy or judgy on the additonal warranties/upsells if/when I declined to purchase.

Answered all questions , friendly and courteous Explained everything thoroughly and showed us around the store

Morgan innthe service Dept was excellent at keeping me upnto date on a 2 month long repair!!!

Angela Hurley, our sales rep was fantastic and the rest of the staff we encountered were all helpful and it was great experience. I highly recommend them!

Excellent customer service. I get my service done here every time and will continue to do so.